職業規劃

ForeverGreen家庭

 

從員工和成員,甚至當地社區,ForeverGreen就是一個大家庭。想想您工作的地方,為您帶來興奮,拓寬您的眼界!沒有政治或撲克面孔,每天在ForeverGreen工作就是激動。 ForeverGreen致力於員工的個人發展和授權—畢竟,我們相信個人的成功會帶來整體的成功。

 

在ForeverGreen,每天都是旺季。這意味著我們不等待假期來分享豐富。事實上,每個ForeverGreen工作人員每個月迷失在做社區好東西給定的一個支付午休。在ForeverGreen,我們已經開發出一種獨特真誠的文化,培養出承諾和激情的員工。

 

“在ForeverGreen,無論你是接待員還是CEO,每人都是平等的,我們只是負責不同職責。對於每人來講,工作是沒有大小之分,因為我們知道您的專業技能遠不及你的個人成長重要”

 

Ron Williams

首席執行官,創始人兼主席

 

ForeverGreen安排工作計劃

 

在這文化,每個人可以選擇對在室內能量負責,每個員工都對自己的成功負責。如果企業團隊員工覺得有他們更適合的位置,ForeverGreen制定了一項計畫,旨在幫助員工找到新的職位。

WORK AT FOREVERGREEN

請參閱以下ForeverGreen總部團隊的公開職位。有興趣的請發送簡歷到 hr@forevergreen.org.

Customer Service Representative – Bilingual English/Turkish

 

This position is responsible for answering phones and electronic communications to respond to customer orders, general customer inquiries, billing questions and customer complaints. Project a professional company image through phone and electronic communications.

 

Benefits:

  • Heath/Dental/Vision
  • 401k •Flex Spending/Health Savings Account
  • 10 paid holidays
  • Generous Personal Time Off Schedule
  • Product Purchase Program
  • Time off for Community Service
  • Vasa Gym Discount
  • And more…

 

Essential Duties and Responsibilities:

  • Answer phones promptly, professionally and courteously and respond to customer requests
  • Sell product and place customer orders in computer system
  • Provide customers with product and service information
  • Up-sell products and services
  • Transfer customer calls to appropriate staff
  • Identify, research and resolve customer issues using the computer system
  • Promptly follow-up on customer inquiries not immediately resolved
  • Maintain call quality standards as outlined
  • Update the details of the call in the customer database and complete call logs and reports
  • Research billing issues and misapplied payments
  • Recognize, document and alert the supervisor of trends in customer calls
  • Recommend process improvements
  • Participate in training sessions and workshops and apply training received to job functions
  • Work to achieve team and individual performance plans on a daily and monthly basis
  • Any other duties and/or responsibilities as assigned

 

 

Candidate should possess:

  • Excellent communication skills, speaks clearly; listens and gets clarification
  • Continual attention to detail and follow through
  • Strong interpersonal skills with the ability to communicate effectively with a wide array of people and personalities.

 

Requirements

  • Native Turkish with MLM experience preferred
  • Excellent verbal and written language skills
  • A positive attitude and able to maintain a high energy level throughout shift.
  • Professional personal presentation
  • Reliability and promptness

 

Education Requirements:

  • High School Diploma or equivalent – some college preferred
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices

 

Additional Information

Send resume and cover letter to mariana.ticona@forevergreen.org